Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Consumer Agreement

    Some items may have small parts that are not suitable for young children and may cause choking hazard. While Gifts From A to Z works to make every product safe we do not accept any responsibility for harm caused by product malfunction. By placing orders for and paying for our products you are agreeing not to hold Gifts From A to Z responsible for any harm caused by any product malfunction.

  • Shipping & Delivery
  • At this time Gifts From A to Z ships only within the United States. 

    We offer a low flat rate shipping of $3.95 on orders under $100.00. Orders over $100.00 are shipped free. Any order placed after noon on December 10th cannot be guaranteed for Christmas delivery

  • Return Policy
  • Personalized Items are made to order and are not refundable.  We will however replace items that are defective.  Returns should be mailed back to us with pre-approval and upon receipt we will replace your defective product.  Items should not be shipped back for replacement without pre-approval by phone or e-mail.  Shipping fees are non refundable. Please use caution when choosing letters and colors as items with wrong initials are not returnable unless the error is on the part of Gifts From A to Z.